TERMS & CONDITIONS
USE OF WEBSITE
Welcome to the Beautiqué Cosmetic Clinic website. If you continue to use this website, you are thereby agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern Beautiqué’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not continue to use our website.
The content of the pages of this website is for your general information and use only and is subject to change without notice.
Neither Beautiqué or any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials gathered or offered on this website for any particular purpose.
You acknowledge that information and materials may contain inaccuracies or errors and Beautiqué is not liable for any such inaccuracies or errors to the maximum extent official by law.
Your use of any information or material provided on this website is entirely at your own risk and Beautiqué is not liable. It is your personal responsibility to guarantee that any products, services or information accessible through this website meet your specific desires.
This website contains material which is owned and or licensed to Beautiqué. This material includes however is not limited to, the layout, appearance, design and graphics. Reproduction is forbidden other than in accordance with Australian Copyright Law, which forms part of these terms and conditions. All trademarks replicated in this website limited, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. At certain times this website may include links to other websites. These links are offered for your convenience to provide further information. They do not indicate that Beautiqué endorses the website(s). Beautiqué has no responsibility for the content of the linked website(s).
Your use of this website and any dispute result from out of such use of the website is subject to the laws of Queensland.
PAYMENT
Beautiqué requires full payment of your procedure immediately before or after your procedure. Payments can be made via cash, EFTPOS, Afterpay or bank transfer. If full payment is not made in accordance with our terms and conditions, Beautiqué reserves the right to pursue you for payment of outlays, fees, interest and costs associated with recuperating such amounts. We are also a no refund clinic.
BOOKING AND/OR RECEIVING A PROCEDURE/TREATMENT
If you book and/or receive a procedure/treatment from Beautiqué, you acknowledge your understanding and acceptance of Beautiqué’s terms and conditions and our Privacy Policy. If you do not understand and accept Beautiqué’s Terms and Conditions or Privacy Policy, please do not book and/or receive a procedure/treatment.
Beautiqué requires a $50 booking deposit in advance for all procedures/treatments. If you cancel more than 48 hours before your appointment you are eligible for a refund, excluding administration and merchant fees.
If you require any support in cancelling or rescheduling an appointment, please contact us and we can assist you.
APPOINTMENT RESCHEDULING
Beautiqué requires a minimum of 48 hours notice prior to rescheduling an appointment. Patient’s who reschedule their appointment with less than 48 hours notice will in turn lose their booking deposit.
APPOINTMENT CANCELLATION
Beautiqué requires a minimum of 48 hours notice prior to cancelling an appointment. Patient’s who cancel their appointment with less than 48 hours notice will in turn lose their booking deposit.
LATE POLICY
Unfortunately if a patient arrives more than 10 minutes late to an appointment we will be unable to treat them (if we are fully booked).
However we will do our best to reschedule the appointment for a time that suits the patient best.
RIGHT TO REFUSE SERVICE
Beautiqué reserves the right to refuse service at our sole discretion, in accordance with the appropriate legislation and guidelines.
SALES/PROMOTIONS ISSUED OR ADVERTISED BY BEAUTIQUÉ Cosmetic Clinic
Not in conjunction with any other offer.
Treatment/procedure packages are not able to be split between more than one person or transferred to another unless stated otherwise.
Treatments/procedure and service packages are not transferable to other individuals unless stated otherwise.
Promotional pricing is not valid for existing bookings and will only apply to new bookings made and paid during the stated promotion period.
Offers are for a limited time only and are also subject to availability.
Beautiqué reserves the right to discontinue a sale/promotion or modify pricing at any given time without previous advertisement or notification.
Promotion pricing only applies to identified procedures/treatments only.
Beautiqué reserves the right to decide suitable treatment for the client and can refuse treatment if a client is deemed not suitable. The medical practitioner at their absolute discretion makes this decision.
CONSULTATION
Beautiqué reserves the right to establish suitable treatment for the client.
PRIVACY POLICY
This Privacy Policy describes the personal information that may be gathered by Beautiqué Cosmetic Clinic (Beautiqué), the choices you can make about your personal information and how Beautiqué protects your information. Beautiqué may modify this Privacy Policy at any stage and at our sole discretion and in harmony with relevant legislation.
YOUR ACKNOWLEDGEMENT OF OUR PRIVACY POLICY
By using this website, you acknowledge that you have read and fully understood this privacy policy. Note that this policy does not extend your rights or Beautiqué’s obligations beyond those well-defined in the legislation outlined below.
INTRODUCTION
To meet your expectations about privacy and confidentiality Beautiqué has procedures and processes to abide by:
· Australian Direct Marketing Association (ADMA) Code of Practice in relation to how Beautiqué markets to our customers;
· Spam Act 2003 in relation to electronic marketing;
· Australian Privacy Principles (APPs) contained in the Privacy Act 1988;
· Telecommunications Industry Standard 2007 where Beautiqué engages in telemarketing.
· Do Not Call Register Act 2006 where Beautiqué engages in telemarketing; and
USES AND SHARING of personal information
Beautiqué uses the personal information you provide only for purposes constant with the initial reason you provided it, or for a directly associated purpose. Beautiqué may also decide to use your personal information where it is permitted or required by law. Beautiqué may also intend to use your information where you have provided Beautiqué with your implied or expressed consent.
Beautiqué will not distribute your personal information with other parties unless:
· You give Beautiqué your written, verbal or expressed consent, or
· It is essential to enable our third parties to perform specific purposes, or
· Sharing is permitted or required by law
When Beautiqué provides personal information to establishments who make services for Beautiqué; such as: mail houses, specialist information technology companies, or other contractors to Beautiqué, Beautiqué demands those companies to protect your personal information as meticulously as Beautiqué does. Firm contractual and other quality assurance procedures are used to certify your personal information is protected.
Beautiqué may transfer personal information to countries outside Australia. Beautiqué will only do this in agreement with all applicable Australian data protection and privacy laws. Beautiqué will take all rational steps to protect personal information no matter what country it is transferred to or stored in. Beautiqué has appropriate procedure and documents to help this.
DIRECT MARKETING
At certain times, Beautiqué might use the personal information collected from you to recognise certain services and products, which Beautiqué believes might be of interest to you. Beautiqué could then contact you and let you know about these how these products and services may advantage you. Usually, Beautiqué will only do this with your prior consent (where sensible) and Beautiqué will forever give you a choice to opt out of receiving such material in future. Direct Marketing from Beautiqué normally takes the form of Electronic Marketing (email), Direct Mail or Short Message Services (SMS).
COLLECTION OF PERSONAL INFORMATION
‘Personal information’ means information Beautiqué holds about you from which your identity is either clear or can be practically determined. Protecting your privacy when managing your personal information is important to Beautiqué and is essential to the way Beautiqué serves you.
Commonly, Beautiqué will gather personal information directly from you, and as required to provide you the service you requested, and to carry out administrative operations.
Beautiqué might collect personal information from you (but not limited to) when:
· You fill in Beautiqué’s ‘Patient Intake Form’;
· You contact Beautiqué by any means;
· You fill in Beautiqué’s ‘Consent Form’;
· Create an account with Beautiqué
Beautiqué will assemble personal information from you by reasonable and lawful means.
“Unsolicited” personal information is personal information about an individual that an organisation has inadvertently received. This is an infrequent occurrence for Beautiqué, but when and if it does happen, Beautiqué will protect your personal information with the same thoroughness as they treat the personal information they intended to collect. If Beautiqué could not have composed this information through our normal processes, Beautiqué will un-identify that information as soon as they sensibly can.
ACCESSING YOUR PERSONAL INFORMATION
You have the right to request the personal information Beautiqué hold about you. This right is subject to law and your payment of our costs for investigating your request and gaining your personal information (if your request is approved).
After your payment of our costs, and Beautiqué has had adequate time to study your request, and subject to applicable privacy laws, if your request is approved, Beautiqué will provide the personal information that you requested. Beautiqué will deal with your request in a timely manner.